Frequently Asked Questions

Get instant answers to common questions

Why choose Eco Pest Control Melbourne?
We care about doing quality work. With over 10 years of experience, we want to serve our community by handling pest issues in an ethical and eco-friendly way.

What areas and pests do you service?
We serve residential and commercial customers across Melbourne. We effectively and safely address common pests like ants, bed bugs, cockroaches, fleas, mosquitos, rodents, spiders, termites, and more.

What makes your pest control services eco-friendly?
We use low-impact methods and green-certified products whenever possible to get results while respecting the environment.

Do you offer free termite inspections?
Yes, free inspections help us determine if termites or moisture damage issues exist. We’ll recommend next steps to remedy any problems.

How do you get rid of termites?
We customize plans using a combination of barriers, termite-killing dusts, baits or other treatments for elimination and prevention.

What’s your bed bug treatment process?
We thoroughly inspect, apply natural heat treatments, use targeted chemical sprays if needed, and give advice to prevent future infestations.

Is pest control safe for my kids and pets?
Yes, safety is our top priority. We use family and pet-friendly products applied by licensed technicians when your home is unoccupied.

What can I expect during residential pest control service?
Our uniformed pro will inspect, recommend a plan, and carefully apply products tailored to your needs. We keep services discreet and minimize disruptions.

How do you keep commercial accounts pest-free?
We offer recurring maintenance visits with discreet application methods plus tips to help staff prevent and spot issues between scheduled services.

How much does pest control cost?
Prices vary based on the size of your home, type of pests and frequency of service. We offer free quotes to meet your budget.

What types of chemicals do you use?
We carefully select and rotate EPA-registered, low-toxicity pesticides to minimize resistance. Many products we use are made from plant oils and other nature-based ingredients.

How can I prepare for the pest control technician’s visit?
Simply access the treatment areas and remove pets. There’s no cleaning or leaving the home required beforehand. We’ll discuss any prep needs during your free inspection.

Should I clean up after pest control treatment?
There’s typically no need. Our liquid solutions dry clear without leaving visible residue. Follow any special post-care instructions if provided.

How soon before I see results from pest control?
Treatments start working right away but can take days or weeks to fully eliminate an infestation. Speed depends on factors like the pest’s life cycle. We’ll follow up to ensure pests are gone.

Do your pest control technicians work on commissions?
No, our techs earn quality bonuses for positive customer reviews – not sales numbers. We want to solve pest issues, not push unnecessary services.

Why choose a local Melbourne pest control company?
Our team understands regional climate patterns, treatments appropriate for local homes, and how to tailor solutions to keep the most common local pests away.

I have a specific pest problem, can you help?
Yes! We encourage you to call or email us with any pest control questions. Our experts will listen to the details of your unique situation and provide tailored recommendations.

Do you offer any pest control discounts?
Yes, we offer seasonal specials, referral rewards, senior citizen discounts, and reduced rates for add-on services. Call us to learn about money-saving pest control options.

What areas of Melbourne and Victoria do you serve?
We provide pest control throughout metro Melbourne and surrounding suburbs as well as regional towns across the state. Contact us to confirm we service your locality.

What guarantees come with pest control services?
We stand behind our work with a satisfaction guarantee. If pests return between scheduled visits, we’ll conduct a free follow-up treatment.

Do I need to be home during pest control treatments?
For interior services, we require access but don’t need anyone present. For exterior-only treatments, you don’t need to be home. We’re happy to treat while you’re at work or away.

I think I have termites, what should I do?
Don’t panic. Call us immediately for a free termite inspection. We’ll check for signs of activity and let you know the best options for treatment and prevention. Fast action is key for stopping termite damage.

What’s your bed bug preparation process?
We’ll provide a preparation checklist including laundering linens, vacuuming, decluttering and more. Proper prep helps ensure heat and chemicals penetrate infested areas so we can eliminate bed bugs.

How often should I get pest control service?
For the best protection, we recommend year-round preventative service every 2-3 months. This frequency stops pests before they get established while posing minimal risk to your family.

What about DIY pest control methods? Are they effective?
Off-the-shelf products rarely work for full elimination and prevention. Our professional treatments are 100x stronger. Plus we target hiding spots amateurs can miss.

Are your pest control methods pet safe?
Yes, your pets’ safety is our top concern. We use pet-friendly products and avoid spraying areas like kennels and litterboxes. We can treat while pets are away, too.

How long does an average pest control visit take?
For regular preventative service we usually finish in under an hour. More extensive initial treatments for current infestations may take several hours.

Do I have to sign a contract to receive service?
No, we don’t lock you into contracts or require annual commitments. We earn business through quality service rather than fees and cancellation penalties.

Can pest control help with wildlife issues?
Yes! We humanely remove snakes, possums, birds that nest in vents, bees and other unwelcome wild animals around homes and businesses.

When should I request rodent control service?
At the first signs like droppings, torn packaging, sticky traps catching mice, sounds in walls, etc. Fast removal stops breeding and further damage.

I have ants in my kitchen, what products do you use to control them?
For ants, we apply fast-acting botanical treatments, gel baits, or boron dusts in tiny cracks and crevices to safely stop these common invaders.

We have spiders everywhere, will pest control get rid of them?
Yes, our treatments will clear out spiders by removing their food sources and hiding spots while establishing an invisible barrier to keep new ones out.

What precautions do your technicians take against bedbugs?
Our team wears protective coverings which we remove and securely dispose of offsite after servicing bed bug accounts. This stops any hitchhikers.

How often do I need exterior pest control service?
Our perimeter treatments provide up to 3 months of coverage. Quarterly applications ensure spiders, ants, roaches and other occasional invaders stay out all year.

Should I tell my pest control technician about any sensitive medical conditions?
Yes, please inform us if anyone in your home or business has asthma, allergies, is pregnant, immunocompromised or dealing with any condition that may restrict certain products or applications.

Can it be done while we’re there?
For efficacy and your safety, we cannot apply pesticides in occupied spaces. But we’re happy to take care of treatments at your convenience when you’re out or away.

What other services do you provide, besides treating active pests?
In addition to eliminating current issues, we focus on prevention! This means services like crack & crevice sealing, installing door sweeps & screens, moisture control, sanitation advice and more.

What steps can I take to prevent future pest problems between professional treatments?
Simple actions like taking out trash frequently, addressing leaky pipes, and eliminating clutter help deny pests food and shelter between services. We provide a full prevention checklist!

I’m renting, will getting pest control service cause any lease violations?
No, professional pest control is not damaging to properties and it is typically required by law for tenants to remedy any pest issues.

If you have any other questions please contact us, we will be happy to answer them for you.